Frequently Asked Questions
Everything you need to know about shopping with E&E PROJECT
What is the status of my order?
Once your order is placed, you will receive a confirmation email. When your package ships, we will send a second email containing your tracking number so you can follow its journey.
What is your return policy?
We offer a 30-day return window for most items. Products must be in their original, unused condition with all packaging intact to be eligible for a full refund.
Do you offer international shipping?
Yes, E&E PROJECT ships worldwide. Shipping costs and delivery times vary by destination and will be calculated automatically at checkout.
How can I ensure I choose the right size?
Each product page includes a detailed size guide. We recommend measuring yourself and comparing your results to our charts to ensure the perfect fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How do I contact customer support?
Our dedicated support team is available via email at [email protected] or through our live chat feature from Monday to Friday, 9 AM to 5 PM EST.